As a public-facing body, the Lancashire Police Authority was in need of a way to engage more effectively with the community it serves, gaining feedback and input from everyone.

We were appointed to provide the Authority with not just a website, but an information and communication portal that was accessible to all members of the community. We developed a site containing a host of information presented in a way that is user friendly and easily understood. We created plenty of opportunities for community feedback and focused wholeheartedly on accessibility.

The site, which was commended by the Association of Police Authorities as a best-practice example for all police authorities to follow, was lauded for meeting W3C AAA standards of accessibility. More importantly, the site has not just text-only and text resize options but also a 'read-aloud' version and a version in British Sign Language.

www.lancspa.gov.uk